As for previous World Cups, FIFA operates the official ticket sales platform via the official event website FIFA.com. FIFA.com is the only official online platform for the sale of general tickets as well as the hospitality packages.
For more information and to go to FIFA’s ticket site click here
It is also possible to book hotels and accommdation through FIFA. Please click here
Besides the FIFA tickets, each of the 32 teams that have qualified for the FIFA World Cup in 2018 have a reserved allocation of 12% of the tickets for each of their respective group stage matches and 8% for any matches beyond that. These the national football associations sell through a dedicated sales tool directly to their fans. That means that 24% of the seats per group stage match are available for the fan groups of the two participating teams.
Tickets for the games have been personalised for the 2018 World Cup with the name of the ticket holder printed on it. The tickets also show all key match-related information, such as the fixture, stadium, date, kick-off and gate opening time. Each ticket also has details of the category, information on how to find the assigned seat as well as a map indicating the stadium sector in which the seat is located. A list of prohibited items and an abridged version of the General Terms and Conditions for the Use of Tickets applicable to all ticket holders is printed on the rear of each ticket.
The tickets feature key security elements including a barcode positioned on the right-hand side and a hologram next to the sector map.
Fans will undergo the following checks upon arrival at the stadium:
- External stadium perimeter: fans will be requested to present their FAN IDs and tickets.
- Entrance to the stadium: electronic ticket validation will be implemented through a radio-frequency identification (RFID) system, which will identify cancelled or counterfeit tickets that will not give access to the respective match.
At the request of the Russian authorities, all fans attending matches at the 2018 FIFA World Cup need to apply for a FAN ID – the official identity document issued to fans. Fans are encouraged to apply for this free document as soon as possible after they have received their ticket confirmation email.
A FAN ID and a valid ticket are required for fans to be able to enter the 2018 FIFA World Cup stadiums. Having a FAN ID gives fans additional benefits and services provided by the host country, such as visa-free entry to the Russian Federation, certain free inter-host city travel and free use of public transport on matchdays. For further details, please visit www.fan-id.ru.